CAN data missing
â–¶ How to fix
Check whether other units are receiving CAN data. Restart the system using the following procedure: Exit the program. Switch off the power.Press the On/Off button on the RTI unit for at least four seconds. (An acoustic signal will be heard.)Wait for at least five seconds. Then switch on the power and start the RTI unit.Check the wiring to the CAN bus and the wiring to the RTI unit.
What you'll see
No driver-visible symptom recorded.
System reaction
No system-reaction text recorded.
Diagnostic depth
Detection
No vehicle data is received in the software for the RTI unit.Instruments in the software for the RTI unit are not working.
Possible cause
Fault on CAN bus wiring or connections.Fault on CAN software or CAN hardware for the RTI unit.